Certificate III in Mercantile Agents
Methods of delivery
Apprenticeship / Traineeship
School-based Apprenticeship / Traineeship
This qualification is designed for individuals in job roles in the mercantile agents sector who apply a broad range of competencies. This includes using limited discretion and judgement while undertaking operations that may include debt collection, process serving and repossessions. Individuals at this level apply knowledge and skills to demonstrate autonomy and judgement and take limited responsibility in known situations under general supervision.