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Success and Wellbeing Services

Free support for every student

It's a whole lot easier to take care of yourself when you have the right support systems in place.

That’s why Success and Wellbeing Services offers free confidential support to get you back on track and bring your goals within reach, whatever life throws your way.

Our Success and Wellbeing Services are delivered by an experienced and dedicated Success and Wellbeing Coach.

And what you discuss with your Success and Wellbeing Coach is kept private and confidential

Whatever you need

Just as each student’s journey is different, our services are never one-size-fits-all. Our support is based on your unique needs. That means Success and Wellbeing Services can look different for every student and could include:

  • study support
  • wellbeing support
  • financial support
  • travel support
  • housing support
  • childcare support
  • cultural support
  • family support
  • relationship support
  • career support
  • and more.

Your Success and Wellbeing Coach

Your experienced Success and Wellbeing Coach will help you to overcome any challenges getting in the way of your study and career goals.

They’ll listen with an open mind and act with heart so they’re able to respond with guidance, services, tools and resources that honour your personal goals and wellbeing.

And they’ll stick by you for the duration of your study.

You can speak with your Success and Wellbeing Coach in person, over the phone, or by video call, email or text. They can even come to you.

Your Success and Wellbeing Coach can help you across a huge range of hurdles

This could look like support with:

  • getting on top of your studies
  • organising access to Wi-Fi
  • overcoming a tricky conflict with a training provider
  • managing finances and accessing services
  • balancing family and work commitments with study
  • dealing with a physical or mental health issue that’s making it tough to study
  • finding suitable accommodation
  • connecting you with childcare options
  • exiting a situation of family and domestic violence
  • providing career advice to set you up for success while transitioning into work
  • and much more.

Unsure if we can help?

We can help you get through most issues. Even if our Success and Wellbeing Services are unable to directly assist you, your Success and Wellbeing Coach will remain by your side, delivering thoughtful referrals to third party providers with warm introductions to make sure you still get the support you need.

With you all the way

  • Anxious about starting your course?
  • Finding it tough to keep up?
  • Unsure what’s next?

Success and Wellbeing Services is available to you from the moment you enrol, throughout your studies, and for another 12 weeks after you’ve completed your course.

Watch these stories of real students using SWS

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Rachel’s Story

“I struggled to complete my training while traveling remotely. After my relationship ended, I lived in my car. One year later, I’ve got my own place and won the ATEC Achiever Award.”
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Cameron's Story

“I wasn’t sure I could finish my course. I was really anxious about it. But my Success and Wellbeing Coach made me believe I could. And I did.”
Leahs story screengrab

Leah's Story

“Things were super tough for a while. But I managed to turn it around with the help of my coach. And now I’ve landed my dream job.”

Get the support you need

Although we're always here, the sooner you reach out to us, the sooner we can help out!

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