Help for RTOs

To have your RTO and courses listed on the Skills SA Course Search on the My Training website, you need to:

1. Hold an active Funded Activities Agreement (FAA)

Ensure your FAA with the Department is current with the appropriate annexure for the delivery of subsidised training. Without an active FAA, you cannot create Training Accounts, and we cannot subsidise your courses.

2. Confirm courses are on your scope and the Subsidised Training List (STL)

Verify that your courses are listed on your scope at training.gov.au (TGA) and are included in the latest STL, available at the Subsidised Training List.

3. Express your interest

Contact us at SkillsContracts@sa.gov.au to inform us that you wish to be listed on the Skills SA Course Search website.

4. Complete the latest Course Offerings Template

We will provide you with a prepopulated Excel template tailored to your RTO. Complete this template with specific details about your course offerings, including student fees, delivery methods, locations, schedules, and contact information.

5. Submit the completed template

Email the completed template back to SkillsContracts@sa.gov.au for processing

RTOs are not automatically listed upon obtaining an FAA because we require specific information directly from you to accurately represent your courses. We need details such as which courses you are offering, delivery methods and locations, intake details, student fees, and contact information. Without your input, we cannot assume these details. Therefore, you are encouraged to contact us to express your interest and provide the necessary information by completing the Course Offerings Template.

No, you can only list subsidised courses that are on your FAA scope, because the Skills SA Course Search only displays details of subsidised courses.

To complete the template effectively:

• Follow the instructions carefully - Detailed guidelines are provided within the template to assist you.
• Use the validation feature - The first column includes an auto-checking system that indicates whether a row is complete and correctly filled out (green tick) or if there are errors or incomplete information (red cross).
• Provide accurate information - Fill in all required fields, such as course details, delivery methods, fees, and locations.
• Do not alter the template structure - Do not add or remove courses manually. If the template doesn't reflect your current scope, request an updated version from us.
• RTO Summary guidelines - Provide a brief, objective overview of your organisation without including contact details, promotional content, or listing qualifications not on your scope.

If you encounter issues, please contact us at SkillsContracts@sa.gov.au for support.

The 'RTO Summary' is your opportunity to provide a concise and informative overview of your RTO to prospective students.

In this section, you should:

• Provide a Brief Overview of Your Organisation - Describe who you are, and the training services you offer. Highlight your areas of expertise or specialisation and mention the industries or sectors you focus on.
• Highlight Your Training Approach - Explain your training methods, such as practical hands-on learning or online courses. Mention any unique facilities or resources that enhance the learning experience.
• Emphasise Your Commitment to Quality - Briefly state your dedication to delivering high-quality training and supporting student success.

Example of an Appropriate 'RTO Summary'

"We are a South Australian RTO specialising in vocational education for the hospitality and tourism industries. Our experienced trainers provide practical learning to equip students with industry-relevant skills. We offer flexible learning options to accommodate diverse student needs."

What to Avoid in Your 'RTO Summary'

• Contact Details - Do not include phone numbers, email addresses, or website links, as these are provided elsewhere in the template.
• Specific Course Listings - Avoid listing individual courses or qualifications; course details are specified in other sections.
• Qualifications Not on Your FAA Scope - Do not mention courses not included in your Funded Activities Agreement (FAA) scope.
• Promotional or Subjective Statements - Refrain from using superlatives or marketing phrases like "the best training provider" or "world-class facilities."
• Irrelevant Information - Do not include details unrelated to your training services.

Please Note:

• We may edit or remove content that doesn't align with Departmental policies or the website's purpose. The goal is to present accurate and relevant information to help students make informed decisions about their subsidised training options.
• New or changes to existing ‘RTO Summaries’ are subject to review by the Department.

If you need assistance reviewing your 'RTO Summary', please contact us at SkillsContracts@sa.gov.au.

If you include content that is subjective, promotional, irrelevant, or inappropriate, we may edit or remove it to align with Departmental policies and the website's purpose. The 'RTO Summary' should focus on providing an objective overview of your organisation without including contact details, promotional statements, or courses not on your FAA scope. Our aim is to present information that is accurate, relevant, and helpful to prospective students.

To update your course information, please follow these steps:

1. Request the latest Course Offerings Template

Email us at SkillsContracts@sa.gov.au to request the most recent template. Always request a new template each time you require an update to ensure accuracy and compatibility.

2. Complete the template

Review and update your course details, including any changes in delivery methods, locations, fees, or schedules. The template is prepopulated with your previous responses to save you time.

3. Follow the instructions

The template includes guidelines and an auto-checking feature in the first column to help you complete it correctly. A green tick indicates a correctly filled row; a red cross indicates issues that need attention.

4. Submit the completed template

Email the updated template back to us for processing.

Important - Do not add or remove courses manually in the template. If the template doesn't reflect your current scope, request a new one from us.

To have new or updated courses listed, request the latest Course Offerings Template by contacting us at SkillsContracts@sa.gov.au. The new template will include your latest scope for you to review and update accordingly.

Please Note: We cannot assume details about new courses or changes due to superseded qualifications without your input, so it is important that you provide us with the necessary information to update the website accurately.

• Your courses may no longer appear on the website due to several reasons:
• Inactive or lapsed FAA - If your FAA is not active, your courses cannot be listed. Please verify your FAA status.
• Courses not on your scope or the STL - The course may have been removed from your scope at TGA or is no longer on the STL.
• Superseded courses - If a course has been superseded and you haven't provided details of the new version, it may be removed from the website.
• Lack of updated information - We may not have received recent updates from you regarding your course offerings.

If you have eliminated the reasons above and believe your courses are not listed correctly, please contact us at SkillsContracts@sa.gov.au for assistance.

No, you must use the latest Course Offerings Template provided by us. Using an old template can lead to processing errors and may not reflect your current scope or include recent updates. The latest template ensures accuracy, compatibility with our current systems and policies, and includes any corrections or adjustments we've made. Always request the most recent template by emailing SkillsContracts@sa.gov.au.

If the template doesn't match your current scope, do not modify it manually. Instead, contact us at SkillsContracts@sa.gov.au to request an updated template that accurately reflects your current scope. This ensures that all information is correct and compliant with Departmental policies, preventing delays or errors in processing.

You should request a new template whenever you need to update your course information, especially if there have been changes to your TGA scope or the STL. Regularly reviewing and updating your offerings helps ensure that the information displayed on the website remains accurate and up to date.

Yes, you can request to be listed under one of your trading names instead of your legal entity name. Please indicate your preferred listing name in the body of the email when submitting the Course Offerings Template. Ensure that your trading name is registered and recognisable to avoid confusion for prospective students.

We process updates as soon as possible, but we would ask you to allow up to two weeks from the date of receipt by Skills SA to process the submission. Your changes should appear on the website within two days after processing. Timely submission of your template helps ensure your updates are included in the next processing cycle.