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Certificate IV in General Insurance

Code: FNS41422

Certificate IV in General Insurance

Methods of delivery

Qualification level

Certificate IV

Training options

Apprenticeship / Traineeship
This qualification reflects the role of those who work in general insurance in a range of organisations. Individuals in these roles apply specialist skills and knowledge to work autonomously and as part of a team. They exercise judgement in completing routine and non-routine activities relating to claims handling, determining risk exposure, dispute resolution, providing customer service and underwriting. They apply solutions to a defined range of general insurance problems and analyse and evaluate information from a variety of relevant sources.