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Certificate IV in Retail Management

Code: SIR40316

Certificate IV in Retail Management

Methods of delivery

Qualification level

Certificate IV

Training options

Apprenticeship / Traineeship
This qualification reflects the skills required to lead a frontline team and manage the day-to-day operations in a retail setting including specialty store and department stores, supermarkets, and quick service restaurants. Course content includes the key learning areas of how to manage employee relations and creating a customer centric culture.