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Certificate IV in Banking Services

Code: FNS42022

Certificate IV in Banking Services

Methods of delivery

Qualification level

Certificate IV

Training options

Apprenticeship / Traineeship
This qualification reflects the role of individuals requiring specialist understanding of financial products and services working in banking, customer contact centre or retail financial services environments. Individuals in these roles apply specialist skills and knowledge to work autonomously and exercise judgement in completing routine and non-routine activities. The qualification allows for specialisation in customer service, lending and mobile banking.