Discover the skills and training needed for this occupation
Call or Contact Centre and Customer Service Managers organise and control the operations of call or contact centres, review customer services, and maintain sound customer relations.
0
People employed in SAExplore by region
4%
1-Year changeGrowth in previous years
52%
5-Year changeGrowth in previous years
SA Future Demand:moderate
The skills that Call or Contact Centre and Customer Service Managers need
Learning new skills can certainly get you into a job quicker — but it’s not always about securing a job today. Each skill you build can be a stepping stone towards great opportunities in the future. Here are some skills needed for this occupation
- Planning and organising
- Teamwork
- Digital engagement
- Reading
- Oral communication
- Initiative and innovation
- Writing
- Learning
- Problem solving
Where are people currently employed?
| Region | Employed | 1 Year Change | 5 Year Change |
|---|---|---|---|
RegionSouth Australia - South East | Employed279 | 1 Year Change1% | 5 Year Change24% |
RegionSouth Australia - Outback | Employed52 | 1 Year Change6% | 5 Year Change18% |
RegionBarossa - Yorke - Mid North | Employed95 | 1 Year Change0% | 5 Year Change56% |
RegionAdelaide - West | Employed573 | 1 Year Change9% | 5 Year Change75% |
RegionAdelaide - South | Employed629 | 1 Year Change5% | 5 Year Change45% |
RegionAdelaide - North | Employed765 | 1 Year Change0% | 5 Year Change61% |
RegionAdelaide - Central and Hills | Employed521 | 1 Year Change3% | 5 Year Change49% |
Data from Skills SA, and Jobs and Skills Australia | Skills SA |