Discover the skills and training needed for this occupation
Call or Contact Centre Workers respond to telephone, Internet and email inquiries and complaints about an organisation's goods and services, and promote the goods and services.
0
People employed in SAExplore by region
-9%
1-Year changeGrowth in previous years
-10%
5-Year changeGrowth in previous years
SA Future Demand:Strong
The skills that Call or Contact Centre Workers need
Learning new skills can certainly get you into a job quicker — but it’s not always about securing a job today. Each skill you build can be a stepping stone towards great opportunities in the future. Here are some skills needed for this occupation.
- Planning and organising
- Teamwork
- Initiative and innovation
- Writing
- Reading
- Oral communication
- Digital engagement
- Learning
- Problem solving
- Numeracy
Where are people currently employed?
| Region | Employed | 1 Year Change | 5 Year Change |
|---|---|---|---|
RegionSouth Australia - South East | Employed36 | 1 Year Change-5% | 5 Year Change-3% |
RegionSouth Australia - Outback | Employed39 | 1 Year Change-22% | 5 Year Change-13% |
RegionBarossa - Yorke - Mid North | Employed40 | 1 Year Change-7% | 5 Year Change21% |
RegionAdelaide - West | Employed419 | 1 Year Change-8% | 5 Year Change-40% |
RegionAdelaide - South | Employed618 | 1 Year Change-4% | 5 Year Change-7% |
RegionAdelaide - North | Employed983 | 1 Year Change-8% | 5 Year Change0% |
RegionAdelaide - Central and Hills | Employed467 | 1 Year Change-16% | 5 Year Change7% |
Data from Skills SA, and Jobs and Skills Australia | Skills SA |